PR Claims Support

Need Help?

Our team is here to help you with any questions about your fuel excise duty refunds.

Contact Us

Email: admin@prclaims.co.nz

Website: prclaims.co.nz

Frequently Asked Questions

How do I submit a tank reading?

Tap the "Tank" tab in the app, then enter your current tank level and submit.

How do I check my refund status?

Tap the "Refunds" tab to see all your claims and their current status.

How do I enable Face ID login?

After logging in with your email and password, you'll be prompted to save your credentials for Face ID. You can also log out and log back in to set this up.

I forgot my password

On the login screen, tap "Forgot Password?" and enter your email to receive a new password.